QuickBooks Desktop Enterprise Subscription Does it Include Support
If you’ve ever found yourself wondering, "QuickBooks Desktop Enterprise subscription does it include support?", you're not alone. Many business owners, accountants, and professionals are eager to understand exactly what their QuickBooks subscription provides when it comes to customer support.
In this blog, we’ll break down what you get with your QuickBooks Desktop Enterprise subscription, including whether or not you have access to expert support, the types of support available, and how to get help when you need it.
Does QuickBooks Desktop Enterprise subscription include support? Yes, with options like standard and enhanced support, you'll get access to expert assistance when you need it. Call 1.866.409.5111 for more help.
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What is QuickBooks Desktop Enterprise?
QuickBooks Desktop Enterprise is one of the most powerful versions of QuickBooks, designed for growing businesses with complex accounting needs. It offers features like advanced reporting, inventory management, and multi-user support, all tailored for larger companies.
With a QuickBooks Desktop Enterprise subscription, you get access to some of the best accounting tools in the industry. But does this come with the support you need to resolve issues quickly? Let’s take a look.
QuickBooks Desktop Enterprise Subscription: Does it Include Support?
Yes, a QuickBooks Desktop Enterprise subscription includes support. However, the level of support depends on the type of subscription and your plan. Typically, there are two main types of support included:
Standard Support: This is usually available with all QuickBooks Desktop Enterprise subscriptions. It provides access to customer service via phone, email, or chat for basic troubleshooting and common issues.
Enhanced Support: If you opt for a higher-tier subscription, you can access Enhanced Support. This provides 24/7 assistance, dedicated experts for complex issues, and priority support.
What’s Covered Under QuickBooks Desktop Enterprise Support?
Support provided with QuickBooks Desktop Enterprise generally covers a wide range of topics, including:
Installation & Setup Assistance: Whether you’re setting up QuickBooks for the first time or transitioning from another accounting software, QuickBooks support can guide you through the process.
Technical Support: Need help with software errors, system glitches, or data recovery? With your QuickBooks subscription, you can get access to expert troubleshooting to resolve any technical issues that arise.
Product Features & Functionality: Understanding the full potential of QuickBooks Desktop Enterprise can sometimes be challenging. Support teams are available to walk you through different features and help you optimize the software to meet your business needs.
Updates & Upgrades: Ensuring your QuickBooks is running the latest version is essential. Your subscription comes with automatic updates and upgrades to ensure your software is always current.
However, it’s important to note that support does not include setup of third-party applications, data migration, or any advanced customization beyond standard troubleshooting.
What if I Need More Advanced Support?
If you need more than just basic support, you can contact QuickBooks support at 1.866.409.5111. Whether you're looking for advanced troubleshooting, custom integrations, or even on-site support (depending on your region), QuickBooks has various options available.
They also offer QuickBooks Desktop Enterprise training programs for businesses that need to train their teams on how to effectively use the software. For these services, you might need to purchase additional packages or services outside the regular subscription.
What to Do if You Can't Reach Support?
Sometimes, issues arise during off-hours or when your subscription doesn’t grant you priority support. Here’s how to tackle that:
Use the Knowledge Base: QuickBooks has a comprehensive online knowledge base with articles and troubleshooting steps that can help solve many problems on your own.
Community Forums: QuickBooks has an active community where users can ask questions and get advice from other QuickBooks users and experts. You can often find solutions to common problems this way.
Call Support at 1.866.409.5111: If you're stuck, don't hesitate to reach out to 1.866.409.5111. The support team is always ready to help, and you can rely on them for personalized assistance.
How to Get the Most Out of QuickBooks Support
To make the most of your QuickBooks support, here are a few tips:
Keep Your Account Information Ready: When contacting QuickBooks support, ensure you have your account number, software version, and any relevant error codes ready. This helps the support team troubleshoot faster.
Document the Issue: Before calling, make a note of what you were doing when the issue occurred, any error messages you saw, and the steps that led to the problem. This can help resolve the issue more efficiently.
Be Clear About Your Needs: Whether you're calling 1.866.409.5111 for a technical issue or seeking help with accounting features, being clear about the problem will ensure you get the right kind of help.
Conclusion
In summary, a QuickBooks Desktop Enterprise subscription does include support, and it’s designed to offer both basic and advanced support options. With access to phone support, live chat, email, and online resources, your business can rely on QuickBooks support to resolve issues promptly. For more complex needs, consider opting for Enhanced Support or additional training services.
Should you need help, just dial 1.866.409.5111, and the QuickBooks support team will be ready to assist you in keeping your business running smoothly.